Frequently Asked Questions

We’re here to help! Below are answers to some of the most commonly asked questions about Carbarra products, shipping, returns, and more. If you need further assistance, please don’t hesitate to reach out to our Customer Support team.

When will my order arrive?
Orders are typically processed within 1-2 business days. Standard shipping generally takes 5-7 business days, while express shipping arrives in 2-3 business days. Once your order ships, you’ll receive a tracking link to monitor its journey.

Do you offer a guarantee on your products?
Yes! We offer a 30-day satisfaction guarantee. If you’re not completely happy with your purchase, you can return it within 30 days of delivery for a full refund or exchange.

Are your products compatible with all car models?
Our products are designed to be compatible with most vehicles. For specific product compatibility, check the product description or reach out to us for more information.

4. How can I track my order?
Once your order has shipped, you’ll receive an email with a tracking link. This link provides real-time updates on your package’s location and estimated delivery date.

Can I change my shipping address after placing an order?
Yes, if your order has not yet shipped. Please contact us as soon as possible to update your address.

What should I do if my item is defective or damaged?
If you receive a damaged or defective item, please contact us immediately with your order number and a photo of the item, and we’ll arrange for a replacement.

Do you ship internationally?
Yes, we currently ship worldwide. Please note that international delivery times may vary, and customs fees may apply.

What payment methods do you accept?
We accept major credit cards, PayPal, and other secure payment options to make your purchase as convenient as possible.

How do I return an item?
To initiate a return, please contact our support team with your order number. We’ll provide instructions on how to complete the return process.

Can I cancel my order after placing it?
Orders can be canceled within a limited time after placing. Please contact us as soon as possible, and we’ll do our best to assist.